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Learn more about FootPrints Service Desk Software with these resources

Datasheets

FootPrints Service Desk (pdf)
At-a-Glance Planning for FootPrints Service Desk 12 (pdf)
FootPrints Service Desk: Migration Tools Overview (pdf)
Highlights: FootPrints Service Desk 12 (pdf)
Solutions for the Joint Information Environment (JIE) (pdf)

White papers

Bringing a New Level of Simplicity to ITSM System Administration (pdf)
Is it Time to Modernize Your Service Desk? (pdf)
ITIL for All (pdf)
The Convergence of IT Operations (pdf)

Articles

How IT Can Really Get Down To Business (pdf)
Why IT Support Should Embrace Social Media (pdf)
Nucleus Research Case Study: Duke Energy (pdf)

Technical Details

Support Resources

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